Return Policy We want to ensure your complete satisfaction so we will happily accept returns in accordance with the following Return Policy: Defective, damaged or incorrect items: · Contact us at 866-365-0641 to speak to a Customer Service Representative and receive your return authorization (if eligible). You must have purchased the item from us at edgedgrooming.com. If you received a damaged or defective item from us, or the wrong item was shipped to you, you will not be responsible for return shipping charges, and we will not charge any restocking or other fee in connection with the return.
To obtain a refund, the item must be returned to us, unopened (unless the item was received by you in a defective or damaged condition) and in its original packaging, with all accessories, within 30 days of the date upon which we provided the item to the carrier for shipment to you.
Refunds Procedures Credits will be issued after we receive, inspect and process your return. Please allow time for the returned item to be delivered to us, for us to inspect and process the return, and for the credit card issuer to credit your account. Your credit card company determines when the credit will be reflected in your statement. Contact us at 866-365-0641 to speak to a Customer Service Representative for any questions about your return, or to inquire about the status of your refund.
Shipping: We strive to ship your order as quickly as possible. However, our shipping estimates are not guarantees or promises that a product will ship on a specific day or be received by you within a specific period. The amount of time it takes for you to receive a product will depend on how long it takes us to process your order and how long it takes the carrier to deliver the order to you once it is shipped. Our preferred shipping carrier is UPS. However, we reserve the right to use other shipping carriers. Sorry, we are unable to ship to P.O. Boxes. All items must be shipped to a valid street address.
Standard Delivery: (5-8 Business Days) Orders are typically delivered within 5 – 8 business days. Actual delivery time depends on shipping distance and may vary.